This text constitutes essential reading for new learning developers, as the authors explore, through conversation analysis methods, what makes a successful LD tutorial. In particular they find a benefit in tutors using language and discourse which reduces tutor-student hierarchy and encourages student agency over their work, evidencing that this greatly increases student uptake of tutor feedback. Thonus also found that tutors and students almost always independently arrive at the same scalar rating of the ‘success’ of a one-to-one tutorial.
Association for Learning Development in Higher Education